Shipping & Returns

An example return policy is shown below, which you can edit to suit your needs.

Return Policy

You can return most new, unopened items within 15 days of delivery for a full refund. We will also pay for return shipping if the return is due to our error (you received an incorrect or defective item, etc.).

You should receive the refund within a month of handing over the package to the return shipper, however, in many cases, you will receive your refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 working days), the time it takes for us to process your return after receipt (5 to 7 working days), and the required Time your bank to process our refund request (5 to 10 working days).

If you need to return, please contact us with your order number and details of the product you are returning. We will respond quickly with instructions on how to return items from your order.

Shipping

We can ship to almost anywhere in the world. Please note that some products have restrictions and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your item and the shipping option you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the Shipping Quotes page.

Express Delivery

For spare parts with light volume and weight, we will give priority to express and air transportation, and deliver the goods to the destination in time. Express services include EMS, DHL, UPS, FedEx, TNT, ARAMEX and other main business of express industry.